服务决定一切（1-2）-九九云书库

　　　　

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服务决定一切（1-2）

作者：王晓兵

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mobi/epub/pdf/awz3

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内容简介:

《服务决定一切》针对如何提升服务意识，如何做好完美服务进行了深入地探讨，并辅以大量的案例进行分析说明，有利于读者更深刻地理解服务理念、服务方法，从而更好地指导自己的工作实践。《服务决定一切》对提升企业的服务品质和服务形象，提高企业的竞争优势都具有明显的指导作用。

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